IT management for SMBs
From workplaces and Microsoft 365 to security, backup and support: Redeco IT Group manages your IT so you can focus on your business.
Why outsource IT management?
More SMBs are picking a dedicated IT partner. These are the pain points we see most often:
Missing in-house IT expertise
Your team excels at their trade, but IT requires specialist knowledge that's often missing in-house.
Support eats too much time
Small IT questions eat hours. Employees wait and productivity drops.
Security keeps getting harder
Phishing, ransomware and compliance the security bar rises every year.
Microsoft 365 underused
Many SMB tenants run M365 without proper security, policies and licence mix.
Backups never tested
An untested backup isn't a backup. Restore must be proven to work.
Fragmented vendors
Internet, telephony, workplaces, software when something breaks everyone points at each other.
What's in our IT management?
A complete package tailored to the size and complexity of your organisation.
Service desk
Dutch-speaking helpdesk for your team, by phone and ticket.
Workplace management
Management of laptops, desktops and peripherals rollout, updates and support.
Microsoft 365 management
Tenant, mailboxes, Teams, SharePoint and licences professionally managed.
Patch management
Timely updates of Windows and applications to close known vulnerabilities.
Backup verification
Daily monitoring and periodic restore tests of your backups.
Endpoint security
Next-gen antivirus, EDR and encryption on all endpoints and servers.
Network management
Management of firewall, switches, Wi-Fi and VPN for a stable network.
User management
On- and offboarding, permissions, MFA and access policies in Entra ID.
Monitoring
24/7 proactive monitoring of workplaces, servers and critical services.
Reporting
Clear monthly and quarterly reporting on tickets, security and improvements.
From inventory to proactive management
A structured approach for a smooth transition and continuous improvement.
- 01
Inventory
We map your current IT environment, vendors and contracts.
- 02
IT scan
A technical and security scan to surface risks and quick wins.
- 03
Transition plan
A clear plan for handover, documentation and knowledge transfer without downtime.
- 04
Management & support
Service desk, monitoring and proactive management take IT off your plate.
- 05
Improve & report
Periodic reports and advisory sessions to keep improving your IT.
Who is our IT management for?
Our IT management is built for SMBs of 5 to 250 workplaces without an in-house IT department, or with a small internal team that needs support. We're the extended IT department that keeps your organisation secure, reachable and productive.
Why choose Redeco IT Group?
One point of contact
For workplaces, Microsoft 365, security, network and telephony one team.
Direct communication
Dedicated contacts who know your organisation. No anonymous call centre.
Security-first
Security isn't a separate product it's part of every service we deliver.
Scalable
From 5 to 250 workplaces management that scales with your organisation.
Honest advice
Straight advice on what you do and don't need. No unnecessary upsell.
No unnecessary jargon
We explain IT in plain language, also to non-technical decision-makers.
Part of complete IT management
Our IT management works alongside our other services. Explore related areas:
Frequently asked questions about IT management
Ready for IT management without the headache?
Start with a free IT Security Scan. We map risks and quick wins and discuss how we can take over your IT management.